Workato's internal MCP success story

Bill Doerrfeld | February 27, 2026

In the latest DirectorPlus, Workato's CTO explains how MCP-enabled integration catalyzed internal AI usage and ROI.

Is burning 2 billion tokens a month worth it? Workato CTO Adam Seligman thinks so. But it all hinges on integrations.


When Workato turned on MCP for Claude, their internal employee usage jumped 700% in 60 days across its 1,300-person workforce. With access to core business systems, folks are building new financial workflows, making quicker fixes, and creating new sales motions.


In this month's DirectorPlus edition, Adam Seligman shares how integrations via MCP were the real linchpin in actually getting results from AI. The bigger takeaway for leaders: AI needs to be actionable and grounded in real business outcomes.


If you're an engineering leader, definitely consider signing up for DirectorPlus for a monthly check-in with an experienced director, VP, or CTO on a new subject!

Read: How to justify AI investments

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